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HBR guide to delivering effective feedback

Thông tin trích dẫn: HBR guide to delivering effective feedback. Harvard Business Scholl. NXB Harvard Business Review Press, 2016.

Vui lòng truy cập địa chỉ sau để download và biết thêm thông tin chi tiết: http://lib.haui.edu.vn/opac80/Detail.aspx?id=10009&f=fulltext&v=HBR+guide+to+delivering+effective+feedback

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Abstract
To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?

Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to:

Establish trust with your direct reports
Assess their performance fairly
Emphasize improvement, even in criticism
React calmly to a defensive feedback recipient
Recognize and motivate star performers
Create individualized development plans
(https://www.amazon.com/)

Từ khóa: Làm việc; Quản lí nhân sự; Tinh thần, Quản trị kinh doanh, Harvard Business Scholl

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